Shipping $1.99 and free refunds

Delivery Information

**Delivery Information**

**Shipping Policy**

We are pleased to offer reliable and efficient delivery services for all orders. Please review the details below to ensure a smooth shipping experience.

**Shipping Fee**
- A flat shipping fee of **1.99 USD** applies to all orders, regardless of order value or destination.

**Processing Time**
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.

**Shipping Methods & Delivery Time**
- Standard shipping is available for all domestic and international orders.
- Estimated delivery time: **5–10 business days** depending on the destination and customs clearance.
- Please note that delivery delays may occur due to unforeseen circumstances such as weather conditions or customs inspections.

**Order Tracking**
- Once your order has been shipped, you will receive a confirmation email with a tracking number.
- You can track your package in real time using the link provided in the email.

**Delivery Address**
- Please ensure your shipping address is correct and complete. We are not responsible for orders delivered to incorrect addresses provided by the customer.
- For any address changes, please contact us immediately after placing your order.

**Contact Information**
If you have any questions regarding your delivery, please feel free to reach out to us:

- **Company Address:** No. 88, Zhongguancun East Road, Haidian District, Beijing
- **Email:** map@loaeyes.com
- **Phone:** +86 19691703939

**Important Notes**
- We are not liable for lost or stolen packages after confirmation of delivery.
- International orders may be subject to import duties, taxes, and customs fees, which are the responsibility of the recipient.

Thank you for choosing us. We are committed to delivering your order safely and promptly.